Customer Support & Hotline Service - Blockchain Startup (Internship)

A CAREER IN CRYPTO FINANCE? We’re on the lookout for our next superstar!

Värdex Suisse AG is Switzerland’s largest, financially regulated, Crypto ATM network. Originally founded by Bitcoin Suisse AG, our network and service was spin-off into an independent company in late 2017 to meet the high demand of market requests.

Our mission is to make buying and selling digital currencies as seamless and easy as a regular visit to a bank ATM.


Värdex Suisse AG is now looking for the next superstar to join our team in Zug! We are looking for a team member with an exceptional level of motivation and entrepreneurial spirit to help us to growth to the next level.

These will be your tasks:

Repair and Maintenance. You will visit on regular basis our point-of-sale locations all over Switzerland to maintain and repair our physical machines

Hotline Support. You will support our existing support team in our daily customer support via phone and email

*Manage and coordinate. *You are managing our daily business operations including cash monitoring, financial analysis and customer refund cases

Optimize and expand. Help us to find new business partners and to gain our point-of-sale network

*Invent. *You will invent new and cool features for our existing POS machines

You're offering these qualifications:

  • Good level of understanding in technical things (for example PC hardware, machines, car, etc.)

  • Good level of software / IT knowledge

  • Experience in device or machine maintenance / support would be a plus

  • Motivation to travel at least 3 days a week across Switzerland with our own crypto company van

  • You have a meticulous eye for details and never let small details slip through the cracks

  • Good communication skills in German and English

We're offering these benefits:

  • *A collaborative, fast-paced culture. *You’ll work with people who are as enthusiastic, smart and driven as you are. You’ll be managed by the best, too.

  • *Limitless growth and learning opportunities. *We’ll give you the tools to kickstart your career in blockchain / fintech, along with the opportunity to potentially join us full time after graduation.

  • You'll learn cutting-edge techniques. We are always striving to try new things and to stay on top of market trends. You’ll get to see first hand what it’s like to work in a progressive atmosphere.

  • How to Apply:

This is a paid internship, of minimum 6-12 months duration. Applications will be accepted on a rolling basis.

Please use Join (direkt Link) to send us your Resumee

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